ALERT: Due to the pending Canada Post labour strike, returns delayed in transit may take longer to process. Returned items will be processed up to 7 business days once they are delivered to our facility; expedite your returns by visiting us in-store.
Shipping Information
Free Standard Shipping on all orders over $250
Delivery Options
Standard - via FedEx: $15 or free for orders over $250
- Ships to major locations in 2-5 days
Ships to remote locations up 8 days
Express - via FedEx : $25
- Ships to most locations in 2-3 days
Shipping Details:
- Orders are processed within 1-3 business days of placing an order.
- Orders are shipped Monday to Friday excluding statutory holidays.
- You will receive a shipping confirmation when your order ships.
- The date you receive your order will depend on the shipping method selected at checkout plus any processing time required.
- Shipments can be tracked as soon as they have been picked up by the shipping carrier.
- Delivery is only available within Canada.
Return Policy
- Items cannot be returned at Harry Rosen or The Outlet by Harry Rosen locations.
- You may return qualifying items within 14 days from the delivery date. Items marked as Final Sale are not eligible for return. A $15 shipping and handling fee will be deducted for each return package. You can find our full Return Policy here.