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Online Order Tracking

Shipping Update: Canada Post Strike

Due to the ongoing Canada Post strike, we are now shipping all orders via FedEx to ensure timely delivery.

Shipping Information

Free Standard Shipping on all orders over $250


Delivery Options

Standard - via FedEx: $15 or free for orders over $250

  • Ships to major locations in 2-5 days
  • Ships to remote locations up 8 days

Express - via FedEx : $25

  • Ships to most locations in 2-3 days

Shipping Details:

  • Orders are processed within 1-3 business days of placing an order.
  • Orders are shipped Monday to Friday excluding statutory holidays.
  • You will receive a shipping confirmation when your order ships.
  • The date you receive your order will depend on the shipping method selected at checkout plus any processing time required.
  • Shipments can be tracked as soon as they have been picked up by the shipping carrier.
  • Delivery is only available within Canada.

Return Policy

  • Items cannot be returned at Harry Rosen or The Outlet by Harry Rosen locations.
  • You may return qualifying items within 14 days from the delivery date. Items marked as Final Sale are not eligible for return. A $15 shipping and handling fee will be deducted for each return package. You can find our full Return Policy here.

New Wardrobe, Less Waste


We Now Ship Paperless!


Shipping confirmation emails will contain packing lists


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